Fly United Continental and Help Relief Efforts In Japan
March 15, 2011





CHICAGO, March 15, 2011 – United Continental Holdings, Inc. (NYSE:UAL) today announced that it will support the American Red Cross efforts to provide aid to those affected by the earthquake and tsunami in Japan. Beginning today, United and Continental will provide a one-time mileage bonus to members of Mileage Plus and OnePass who contribute to American Red Cross. Members who give a minimum of $50 will receive 250 bonus miles and those who contribute $100 or more will be rewarded with 500 bonus miles.** United Continental Holdings is committing up to five million miles for contributions made before April 30, 2011, to support this initiative. 

“Our thoughts go out to those living and working in Japan, including more than 1,000 of our own co-workers, as they deal with this tragic event,” said Sonya Jackson, president of the United Airlines Foundation. “Our customers always step up in times like these, and we are proud to do our part by offering a mileage bonus incentive to our Mileage Plus and OnePass members who are supporting this critical humanitarian relief effort.”

In addition, the airlines are preparing to transport doctors and other health care workers to assist in humanitarian efforts, and they are donating cargo space to transport relief supplies to the region in conjunction with specific shippers.

How to Support the American Red Cross and Earn Bonus Miles

Individuals who wish to support the disaster relief efforts should visit the American Red Cross website to make a cash donation: To receive the mileage award, members of Mileage Plus should send an e-mail to including: an electronic receipt from the American Red Cross showing a donation of $50 or more, the member’s name and Mileage Plus number. To receive the mileage award, members of OnePass should send an e-mail to including: an electronic receipt from the American Red Cross showing a donation of $50 or more, the member’s name and OnePass number.

Customers May Also Donate Miles

Mileage Plus and OnePass members with accrued miles can donate their miles to a charity through their respective airline’s program. Many international relief organizations send personnel and volunteers to assist in the affected region, and the donation of miles will help defray their expenses. 

Through these programs, Mileage Plus and OnePass members can donate a minimum of 1,000 miles to any of the designated groups involved in the relief effort.

To donate miles online, please visit and You may also donate miles by calling Mileage Plus Customer Service at 1-800-421-4655 or OnePass Customer Service at 713-952-1630.

Flight Operations in Japan and the Pacific

United’s and Continental’s flight operations in Japan and the Pacific are operating as scheduled, with the exception of flights from Guam to Sendai. Those flights are suspended due to the Sendai airport closure. United and Continental have extended travel options through March 18, 2011, for customers whose flight plans may be affected by the earthquake and tsunami in Japan. Complete details and eligible travel dates are available at and

About United Continental Holdings, Inc.

United Continental Holdings, Inc. (NYSE: UAL) is the holding company for both United Airlines and Continental Airlines. Together with United Express, Continental Express and Continental Connection, these airlines operate a total of approximately 5,675 flights a day to 372 airports on six continents from their hubs in Chicago, Cleveland, Denver, Guam, Houston, Los Angeles, New York/Newark Liberty, San Francisco, Tokyo and Washington, D.C. United and Continental are members of Star Alliance, which offers 21,000 daily flights to 1,160 airports in 181 countries. United and Continental’s more than 80,000 employees reside in every U.S. state and in many countries around the world. For more information about United Continental Holdings, Inc., go to For more information about the airlines, see and, and follow each carrier on Twitter and Facebook.

**Up to 500 Bonus award mile terms and conditions:

  1. Must be a Mileage Plus or OnePass member to participate; to join go to or
  2. To receive a bonus, Mileage Plus members must email or forward to and OnePass members must email or forward to An electronic receipt from the American Red Cross showing a donation of $50 USD-$99 USD for 250 bonus award miles or $100 USD or more for 500 bonus award miles (your contribution may be tax deductible, please consult a tax professional).  For processing, please include your name and Mileage Plus or OnePass number in the email message with the receipt.
  3. Receipt must be dated no earlier than March 11, 2011, and must be received by April 30, 2011.
  4. Donor’s name must match the name on the Mileage Plus or OnePass account provided with the emailed receipt.
  5. Please allow 6-8 weeks for mileage to post to account.
  6. Bonus can be earned a maximum of one time.
  7. A maximum of five million combined United Mileage Plus and Continental OnePass® miles will be donated by the United Airlines Foundation as part of this program and will be given on a first-come, first-served basis.
  8. This offer is combinable with other offers and is subject to change without notice.
  9. Bonus miles are redeemable for Mileage Plus or OnePass awards and do not count toward elite status.
  10. Miles accrued and awards issued are subject to the rules of the United Mileage Plus or OnePass program.  United or Continental, its subsidiaries, affiliates and agents are not responsible for any products and services of other participating companies and partners.  Taxes and fees related to award travel are the responsibility of the passenger.  United and Mileage Plus are registered service marks.  Continental and OnePass are registered service marks.  For complete details about the Mileage Plus program, visit  For complete details about the OnePass program, visit